Please read the following conditions on returning goods to TSolutionsAUS 

• If there is any concern (faulty issue, etc.), you must contact TSolutionsAUS in writing within 10 days from the date of delivery.

• Return of stock must be in a box, intact and in re-saleable condition – any stock containing any writing, stickers or markings will not be accepted.

• Please make sure before opening the package that the goods are compatible with the device (For example, checking the model number of a cartridge to make sure it fits your printer).

• If you are unsure about the product you are purchasing, you can contact our sales team who are always available to assist you with your purchase.

• It’s the customer’s responsibility to pay the freight charges for goods returned along with the original proof of purchase issued to them.

• Return Authorisations are only valid for 30 days.

• 20% restocking fee is applicable for incorrect stock ordered

What is your Policy?